Playacar Palace Hotel Playa del Carmen, Playa del Carmen

Staying in the Governor's Suite was totally worth it for the extra space and balcony, even though there were occasional noises from the corridor. The rooms are just as good as the other options in the hotel, which I accessed easily through the hotel app.

Staying at the hotel was a delight with clean and nicely stocked rooms, but the lush green surroundings were limited. The service was exceptionally welcoming, making me feel appreciated. The location was superb, with easy access to the beach, Cozumel, and local attractions. The dining experience was delicious but could use more food variety. The facilities were top-notch, offering everything needed for a pleasant stay.

The hotel offers a clean and comfortable stay with friendly staff, great location, and excellent value for money. The dining experience could be enhanced with more variety. Enjoyed the facilities and amenities provided.

My stay at the hotel was absolutely delightful! The room was a beautiful and very comfortable accommodation with a great view, featuring a king bed, ocean view, balcony, and double hot tub in the room. The concierge service was exceptional, and the room overlooking the pool, palm trees, and the ocean offered a good view. I was welcomed with rose petals, bubble bath, champagne on ice, and chocolate-covered strawberries.

I was thoroughly impressed by my stay at the hotel. The rooms were clean and comfortable, and the staff was incredibly friendly and knowledgeable. The location was fantastic, with beautiful ocean views and proximity to various attractions. The dining experience was top-notch, especially the sushi at Cafe Del Mar. I would definitely go back anytime.

The hotel was perfectly located, close to amenities and within walking distance of the beach. The rooms offered partial ocean and pool views, making for a pleasant stay, although the size was a bit smaller than expected. The staff went above and beyond to ensure our safety and provided excellent service, even organizing a special lunch. The dining experience was delightful with a diverse menu, though it could get a bit loud with high occupancy. Overall, the facilities were well-maintained and added to the comfort of the stay.

I had an amazing stay at this hotel! The rooms were top-notch with a king bed, ocean view, balcony, and even a double hot tub. The concierge service was exceptional, making the stay worth every penny. The rooms are clean and well-appointed, offering a luxurious experience.

The hotel is a gem with fantastic rooms on the 2nd floor offering a partial ocean view and full pool view. I even had a special birthday greeting for my 70th birthday. The service was top-notch, assisting with everything we needed, making it a perfect visit. The location is superb, right on the beach and at the start of 5th Avenue for shopping and dining. Dining was a treat with special attention and language lessons. The facilities were excellent, adding to a memorable stay.

My stay at the Playacar Palace was amazing! The rooms were worth every penny, with extra space and a balcony filled with rose petals, bubble bath, champagne on ice, and chocolate-covered strawberries. The birthday cake and champagne surprised were a lovely touch. The service went above and beyond to make our stay special, and I appreciate all the staff's efforts, including those behind the scenes. The location was perfect, close to the ferry to Cozumel, 5th Avenue, and Mexican vendors. The dining experience was satisfactory, with a good selection of dishes. The facilities were top-notch, enhancing our overall experience.

The hotel offers smaller but very nice rooms with a worth-it extra space and balcony. The jetted tub placement is a bit awkward, but the presence of a CHI brand flat iron is a nice touch. The staff is attentive, caring, and genuinely interested in making your stay memorable. The location is convenient for exploring the area and accessing nearby attractions. The dining experience is excellent, with a super selection and attentive service.